My objective is to identify opportunities to optimize efficiency, profitability, and member experience in your mortgage operations department.
I assess and observe your mortgage department and provide a comprehensive outline of up to eight primary areas which then your credit union can select for optimization.
I believe in three universal measures – support, communication, and resourcefulness – that create an ideal partnership between sales and operations teams.
I believe that when these measures are consistently practiced, the team operates at their maximum efficiency and personal best.
This energizing, collaborative half-day workshop is designed to align your operations staff with your sales team to develop sales supporters.
My years of experience as a leader and a coach in high performing credit unions has made me passionate about these skills.
I believe leadership can be learned and everyone needs a coach.
As a trained LPI Facilitator through The Leadership Challenge®, A Wiley Brand, I help your leaders understand their LPI feedback reports and coach them to achieve their personal best.
Copyright © 2021 Nicole C. Poole - All Rights Reserved.
NMLS# 544635
California Business License #017529
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